Shipping Policy

Effective Date: July 21, 2026

Thank you for shopping with Naturally Connected Life! We carefully prepare each order and appreciate your support of our small business.

Order Processing

Most orders are processed within 2–5 business days after your order is placed. During holidays, product launches, or periods of high order volume, processing times may be slightly longer.

Many of our products are handcrafted in small batches to ensure freshness and quality. During periods of high demand, processing times may occasionally be extended. We appreciate your patience and support as we carefully prepare your order.

Orders are processed Monday through Friday, excluding major holidays.

Shipping Methods

We ship orders through trusted carriers such as USPS and UPS. Shipping options and costs are calculated at checkout based on your location and the items in your order.

Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Estimates

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delivery delays caused by weather, carrier issues, holidays, or other circumstances outside of our control may occur.

Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

Naturally Connected Life is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping addresses provided at checkout.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.

If you believe your package has been lost or stolen, please contact the shipping carrier first. If you need assistance, we are happy to help you work with the carrier whenever possible.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at rachel@naturallyconnectedlife.com. Please include your order number and photographs of the issue so we can resolve it as quickly as possible.

International Orders

Naturally Connected Life does not ship Internationally at this time, not even to Canada or Mexico.

Questions?

If you have any questions about shipping, please contact us:

Naturally Connected Life
61 Middlemont Ave.
Asheville, NC 28806

Email: rachel@naturallyconnectedlife.com

Phone: (718) 614-2793